BPO Services / Italy

BPO for Italy and Italian-Speaking Markets

Native Italian customer care, back office processing, AI data annotation and multilingual support - delivered from EU-based hubs for foreign companies entering Italy or serving Italian-speaking customers worldwide.

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14+ languages covered
2 wks average launch time
GDPR art. 28 compliant
EU based delivery

What we deliver for your Italy operations

Whether you are entering Italy for the first time or scaling an existing operation, Corpshore provides the Italian-speaking talent and processes you need.

Italian-Language Customer Care

Native Italian speakers handling your customer enquiries via email, chat, phone and messaging. Culturally accurate, brand-aligned communication with your Italian customers.

Back Office and Administration

Document processing, data entry, invoice handling, FatturaPA management and administrative support in Italian. Integrated with your ERP and CRM systems.

Italian AI Data Annotation

NER, sentiment analysis, text classification and audio transcription in Italian for AI model training. IAA guaranteed, GDPR-compliant, delivered in 5 business days.

Italian Market Sales Support

Lead qualification, outbound follow-up and appointment setting for the Italian B2B market. Teams with knowledge of Italian business culture and sector-specific vocabulary.

Multilingual Support

Italian plus English, French, German, Spanish, Arabic and more. Serve Italy's diverse customer base including foreign nationals and international business clients.

Compliance and GDPR Support

DPA under GDPR Art. 28, SCCs for data processed outside the EU, NDA, role-based access controls and full audit trails. Compliant with Italian data protection law.

Why foreign companies choose Corpshore for Italy

No Italian entity required

You can outsource Italian-speaking operations to Corpshore without opening an Italian legal entity. We provide the team; you retain control of the process.

Italian cultural accuracy

Italian communication styles, formality levels and regional nuances differ significantly from other European markets. Our native Italian teams deliver authentic interactions.

GDPR-first approach

All Italian data processing is governed by a full GDPR Art. 28 DPA. We handle Italian customer data with the same compliance rigor as any EU data processor.

Rapid launch - 2 weeks

From contract to operational team in as little as 2 weeks. Onboarding, training and tooling setup are managed by Corpshore, not your team.

Frequently asked questions

Corpshore provides Italian-language customer care, multilingual back office, AI data annotation in Italian, outbound sales for the Italian market, document processing and compliance support. All services are delivered from EU-based hubs and are GDPR-compliant.
Yes. Corpshore serves foreign companies that need Italian-speaking teams but have no Italian legal entity. We can also act as your Employer of Record in Italy - see our EoR Italy page for details.
The average launch time is 2-3 weeks from contract signing: process mapping, team selection, language and product training, then progressive operational launch.
Yes. All Corpshore engagements include a Data Processing Agreement under GDPR Art. 28, Standard Contractual Clauses for any data processed outside the EU, role-based access controls and full audit trails.

Ready to launch your Italian operations?

Talk to a Corpshore expert and receive a tailored proposal within 48 hours. No commitment required.

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